We try to make ordering as simple and easy as possible!

Go to the item you want to purchase, add to cart with any customization if desired, select quantity if you want more than 1.

After adding your desired items to your cart, choose the desired method of shipping and proceed to checkout.

***Important: If you add custom names, please make sure to double check your spelling!

We welcome any additional notes at checkout.

We do not provide proofs for customization unless the desired customization is extremely different from what the item listing is for or is a special designed order.

In this case, you will receive a picture via email of the requested font or design, but only upon request.

We will provide up to 2 proofs and will only proceed with production of the order once we receive written approval.

Once the proof is approved, no additional changes are allowed as production will begin.

We love to help you create exactly what you would like in a product, so if you have a special request, please reach out here at contact us.

We will do our best to get back to you within 24 hours of receiving your request!

Special requests may include changing font colors or text to make you a unique product for your event or gifting needs.

You can also add notes on the checkout page in the 'Note to Seller' box.

Yes, absolutely! You will have to place a separate order and then message us with the order numbers. Please email us to ask us to “ship orders together.”

We will refund your shipping charges from the second order if all the items are able to fit into one package.  

Yes! We would love to create unique pieces with your original artwork.

To use your artwork, we only ask that it is a transparent PNG file with good resolution and it must be one flat color.

Due to the cutting capabilities of our Cricut machines, very small or highly detailed designs might not translate perfectly. We recommend simpler designs for optimal results.

If you are not sure about your design, please send it over to us and we will take a look at it and let you know if it’s something we can work with! 

Yes! We do corporate orders all the time and are familiar and capable of handling large order sizes.

Please keep in mind if you have a large order it may require 1-2 weeks to manufacture before we ship to you.

For orders with your company logo, we will need you to provide a high resolution PNG file with one flat color.

Due to the cutting capabilities of our Cricut machines, very small or highly detailed logo designs might not translate perfectly. We will let you know right away if there is a concern about the size.

If you need your order rushed, please let us know immediately!

We ship from Southern California so we truly won’t know how much it will cost to rush your order until we know what you are looking to order and where it is going.

Expedited Shipping: For guaranteed next-day delivery, we recommend FedEx or UPS.

USPS Priority Mail Express is also an option (generally 1-2 days), but it's not guaranteed and we've experienced delays.

If you have special delivery instructions or a date you need your product(s) by, please add this information in the checkout page in the 'Note to Seller' box.

You can also send us a message here.

We want to get your orders out as soon as possible - that being said, some orders ship out faster than others.

Our standard turn around times are currently:

Orders without customization ship within 1-2 business days.

Orders with customization ship generally within 1-5 business days.

Sundays and holidays are not included as business days.

Note: Depending on time of the year, manufacturing times may vary. If you need an order rushed, please send us a message to confirm we can complete in your needed timeframe.

Domestic orders will be shipped via USPS, UPS, or FedEx. International orders will be shipped via USPS

When you order, you choose the shipping that works best for you in checkout. You will receive an email from us with tracking details when your order ships.

Yes absolutely! When your order ships, you will receive an email with the tracking number corresponding to the shipping company you chose to follow your package’s journey on its way to you!

Shipping times depend on where your package is going. We ship from San Diego, CA.

• West Coast (CA, AZ): 1-3 business days with USPS Ground
• Midwest & East Coast: 3-7 business days with USPS Ground

Need it Faster? We recommend: 

• Upgrade to USPS Priority: 1-4 business days (not guaranteed)
• Upgrade to USPS Priority Express: 1-2 business days (not guaranteed)

Guaranteed Delivery?

For guaranteed delivery, we recommend you choose UPS or FedEx. While we've rarely experienced delays with USPS Priority, it's best to consider your needs and if you have a specifc date you need by.

***Important: When the package leaves our hands, we are not in control of the shipping carriers delivery times. 

Yes! We ship international orders out all the time, all over the world :)

Please note that International shipping time typically takes between 2-3 weeks to deliver after the 1-5 day production time. Typical shipping cost is approx. $22.00 based on a 13x12x3 package. 

For Canada, current delivery time is approx. 2 weeks.

Orders going overseas may experience further delays if they get stuck in customs entering their destination country.

Please keep in mind that when orders go International, they change tracking numbers when they leave the US.

Unfortunately orders can get lost from time to time while in transit or they say they are delivered but they are nowhere to be found.

Some steps you can take to locate your missing package:

• Check with Neighbors: Occasionally, packages get delivered to the wrong address. A friendly neighbor might have it!
• Verify Delivery Location: Double-check the tracking information to see if the package was left in a designated spot, like behind a door or in a mailbox.
• Depending on the carrier and if there is a tracking number, you can get help by going to their online customer support to get assistance with tracking the missing package. Sometimes, scans are premature, and your delivery might be on its way.
• File a Lost Mail Claim: If the above steps don't work, file a lost mail claim. We've had success stories with customers finding their packages this way!

Please also let us know, so we can assist if you need additional tracking information.

We carefully package your orders, but unfortunately, damage can sometimes occur during shipping. Please rest assure that we would never send out damaged items to you.

We understand receiving damaged items can be frustrating, and we want to assure you we'll make it right.

What to do:

• Contact Us Immediately: If your order arrives damaged, please contact us right away with photos of the damage. This helps us expedite the replacement process.
• Replacements or Refunds: We're happy to send a replacement item as soon as possible. If a replacement isn't doable or you prefer a refund, we'll happily process it upon receiving your photo evidence.
• Exceptions for Damaged Goods: Even if an item is typically a final sale, we understand damaged items are an exception. We'll always provide a full refund for damaged items.

Our Commitment:

We want you to be completely satisfied with your purchase. If you have any questions or concerns, please don't hesitate to contact us.

If there are any changes to your order, please let us know immediately!

Send us a message here with “URGENT- change to order” in the title so we see it in our inbox.

Examples of changes are:

• Address changes: This needs to be known before the order ships. If the order has already shipped, it will be too late for changes.

• Customization changes: If we have started production on your order, unfortunately no major changes can be made. However if there is something small like (1) spelling change, please let us know ASAP, that is no problem. 

We all make mistakes, it happens!

If the customization error is a mistake on our end, we will absolutely send out a replacement after receiving photo proof of the error. We will cover shipping costs because of our error.

If the customization error was on your end and you received what you ordered (even if you entered it wrong on accident) you will have to reorder the item with the right customization. You are responsible for shipping costs.

For both situations, we will make sure to get your order out ASAP!

We want you to love your purchase! However, we understand that sometimes things don't work out.

Here's a breakdown of our return policy:

• Unopened Original Items that are not customized: We gladly accept returns of unopened and unworn items in their original packaging within 7 days of receipt of the item. The customer will be responsible for the return shipping cost. A full refund will be issued upon inspection of the returned items.
• Final Sale: For hygiene reasons, hair clips and all custom-made items are considered final sale and cannot be returned or exchanged. This is because custom items are unique to your specifications and cannot be re-sold.

For returns, the buyer is responsible for shipping costs.

Please let us know immediately by contacting us here, if you need to cancel your order.

We have to cancel and refund your order on our end.

Custom orders that have already been manufactured or shipped, are considered final sale. Please see our return policy.

No, there is no restocking fee for returns of plain items. The only fee the buyer has to pay is return shipping.

See the Return Policy for more information.